Shipping Policy

Effective Date: August 17, 2026

Thank you for shopping with us. We are committed to delivering your orders safely, quickly, and reliably.

1. Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation after placing your order.
• Once your order has been shipped, you will receive shipping information and tracking details where available.

2. Delivery Time

Estimated delivery times may vary depending on your location:

• Major Cities: 2–5 business days
• Other Areas: 3–7 business days
• Remote Areas: 5–10 business days

Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated according to the delivery location, order size, and applicable shipping method.

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

4. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and products. Customers are responsible for providing a correct and complete delivery address and phone number.

5. Tracking Your Order

If tracking is available for your order, tracking details will be shared with you once your order has been dispatched.

Please allow some time for the courier system to update the tracking information.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned because of an incorrect or incomplete address, the customer may be required to pay additional shipping charges for re-delivery.

7. Delayed or Lost Orders

Although we work with reliable courier services, delivery delays can sometimes occur.

If your order has not arrived within the expected delivery period, please contact our customer support team so we can assist you.

8. Damaged Package

If your package arrives damaged, please contact us as soon as possible and provide photographs or videos of the package and product.

We will review the issue and provide an appropriate solution according to our return and refund policy.

9. International Shipping

International shipping may be available for selected destinations. Additional shipping charges, customs duties, taxes, or other fees may apply and are the responsibility of the customer unless otherwise stated.

10. Contact Us

If you have any questions about your order or shipping, please contact our customer support team through the contact information provided on our website.